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Our Management Team

Our Management Team supports our Council Directors in leading the implementation and monitoring of our activities. Our Management Team is accountable to our Council Directors.

Louise O'Neill

Chief Executive Officer

Louise has over 18 years experience in the Australian Public Service, holding positions across health, disability and communications portfolios.

Louise started her career as a registered nurse, and brings a pragmatic reform-focused vision for aged care. She has a strong understanding of the dedication of so many aged care workers and is committed to providing the workforce with the recognition and opportunities it so deserves.

The health care needs of older Australians is an important issue for Louise. During her earlier years in the Department of Health, Louise was responsible for reviewing aspects of the end-to-end aged care system to inform future government policy. She played an integral role in designing the Living Longer Living Better reforms of 2012 including the Addressing Workforce Pressures measure. She led change management across aged care reforms, including internal and external stakeholder engagement.

With a Communications degree, an Executive Masters in Public Administration and her recent experience in leading National Disability Insurance Agency (NDIA) negotiations on mainstream interface issues, including health and mental health, Louise is the perfect fit for the Council in her current role as CEO.

Sarah McLelland

Executive Director of Policy & Engagement

Sarah has over 15 years experience in the Australian Public Service, working across aged care, disability and Aboriginal and Torres Strait Islander health.

With workforce being the single biggest cost for providers delivering aged care services, Sarah is passionate about working with the sector to improve workforce opportunities.

With a Masters in Applied Anthropology and Participatory Development, Business and Arts degrees, and her significant experience in policy roles across a range of Commonwealth departments Sarah is well placed to contribute to the work of the Council

Angie Deegan

Policy & Engagement Manager

Angie has vast experience across the health, workplace health and safety, and criminal justice sectors in both state and federal jurisdictions.

She has held numerous management positions in these organisations and has led the development and implementation of a number of large-scale initiatives, including the WorkHealth and WorkWell programs in Victoria, as well as Comcare’s early intervention pilot across the Australian Public Service.

With a background in health promotion and public health, Angie possesses high level interpersonal, strategy, advocacy, policy, program and project implementation skills. She enjoys working closely with stakeholders to achieve the best possible outcomes for employers, employees, clients and consumers. Angie understands workplace obligations and the need to empower employees to bring their best to work, particularly in a challenging yet highly rewarding setting like aged care.

With a passion for supporting people to live a happy and healthy life, Angie is excited to be working with the Council to implement the national aged care workforce strategy.