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The Code

The Aged Care Voluntary Industry Code of Practice is designed for providers to continually set the bar higher each day they can aspire to provide better services to older Australians than they did the day before. It is a Code that places ageing Australians, their families, carers, and advocates at its heart.

Aged Care Voluntary Code of Practice

The Aged Care Voluntary Industry Code of Practice is designed for providers to continually set the bar higher each day so that they can aspire to provide better services to older Australians than they did the day before.

We are implementing an industry-first Aged Care Voluntary Code of Practice, to bring aged care services, consumers and providers together under a single code for all.

The Council is encourage providers to pledge their commitment to the Code and for consumers, workers, and their organisations to state their support.

It sets out how Industry leaders intend to guide their organisations – and the sector – in delivering care services that reflect the rights and needs of Australians as they age.

VICOP Plan_July21-22 – Large

VICOP Plan_July21-22 –  Small

The Code is designed to continually improve and evolve over time, reflecting changing community expectations, laws, and regulations. The Council will review the impact of the Code annually to understand the effect the Code is having in raising industry benchmarks for care and service, delivery, and adapt the Code to continue to inspire providers in their goal to achieve higher levels of care and service across the industry.

VICOP Narrative Guidance – for Consultation

VICOP Powerpoint – for providers to present

VICOP One Pager – for promotional material/flyer

VICOP Frequently Asked Questions

25

Individuals Supporting

66

Providers Pledging

24

Organisations Supporting

We have taken the Pledge committing to the Code:

         

                                

 

We support the Code:

                                                     

 

What’s Next?

The Minister for Senior Australians and Aged Care Services, Senator the Honourable Richard Colbeck and Industry Leaders, launched the Code with the Council, on 5 February 2021 at 10 am.

You can view the webinar here.

Consultations

Our consultation process includes working with the Aged Care sector, older Australians, providers, employees, and their representatives to reach an agreement by early June 2021 on how the Code will be shaped, governed and monitored and what it will mean for each of the parties involved.

The consultations aim to:

  • Seek and share views and information
  • Listen to the concerns of all Stakeholders
  • Consider the impact on all Stakeholders when decisions are made

Stage 1 Consultations:

The purpose of the Jurisdictional Consultations is to enable the sector to help shape and refine the processes around the implementation of the Code.

We want to hear the views of the workforce, providers and consumers about the implementation, monitoring, and governance of the Code. A session is available for older Australians, their families and carers, employees, and providers.

Please note, the meetings are subject to 300 pax. If you miss out on joining, please be aware that you can attend any session outside of your jurisdiction.

Consultation – Narrative Guidance

Dates below:
Please note: All times are AEST

Register for all sessions here: Registration for Jurisdictional Consultations (office.com)

Northern Territory & Queensland

Western Australia

Victoria

South Australia

Tasmania

New South Wales

Australian Capital Territory

Have your say by sending your feedback to VICOPFeedback@acwic.com.au

Stage 2 Consultations:

Post-stage one consultations we will define the agreement on the following strategic issues:

  • How do we keep the focus on driving best practice rather than compliance?
  • How do we incorporate consumer and worker voices effectively in the implementation of Code principles?
  • How do we create organisation cultures that encourage honest feedback?
  • What does good governance for a board look like?